![]() ![]() ![]() Slack helps to reduce email with real-time chat, with which users can contribute to a group conversation, viewable by all team members, without replying to all on an email. Slack keeps communications in one central location, thus reducing email, creating a searchable archive, and organizing messages by topic. Lastly, Slack integrates with hundreds of native and external applications, serving as a hub for content in project-related platforms such as Google Drive, Trello, and SurveyMonkey. Slack also archives all content posted to public domains (i.e., not direct message), making it easily searchable, barring limitations described below. It allows broad communication via real-time chat, as well as direct, private messaging. The platform also allows streamlined communication that transcends email reduction. Slack also provides a number of options for members to organize content, first by channel, and more granularly by way of posts and cloud-based document storage. ![]() Slack is broadly accessible, in that members can access their workspaces via the web, a desktop plugin, or a mobile application, and compared to other products, it was the least likely to be blocked by an institutional firewall. Slack has several pricing tiers, but this review will focus on the free version of the product.Īmong the many useful features of Slack are those related to accessibility, streamlined communication, content organization, and platform integration. In terms of information management, 80.4% of respondents cited improved transparency within the team environment, while 62.4% of survey respondents believed that Slack made it easier for them to locate information. Further, 79% of respondents felt that Slack helped to improve the culture of their teams, with 88.6% of administrators indicating they felt more connected to their teams. In a recent survey of Slack administrators, 32.0% of respondents noted that Slack increased their productivity, reducing internal email by 48.6% and meetings by 25.1%. Slack is a cloud-based digital workspace and information management system used to manage productivity and improve team efficiency. To combat these three problems, team leaders should identify a solution that confines communications to one place, separates topical conversations, and archives communications, making conversations searchable and teams more productive and efficient. Emails may be subject to spontaneous deletion or archiving, or content may be too broad to search effectively. Lastly, email may be unreliable when searching for specific conversations. In this case, it may be difficult to immediately determine which topic is being discussed. Email may also pose a problem when there are multiple synchronous discussions occurring. In some cases, email may be sufficient for brief, infrequent communications, but when a team comprises more than a few people discussing a number of topics, email may impede productivity.Įmail may become burdensome when the team creates a high volume of messages that must be opened and read in the context of either the original reply or someone else’s reply, and the reader must distinguish which reply is in response to which email. Therefore, it is useful for teams to use collaborative tools that facilitate easy, streamlined communication. In these cases, organizing committees may have representation from across multiple states and organizations, and therefore, in-person communication may not always be possible. It is not uncommon for librarians to collaborate across institutions, especially when organizing events such as annual meetings. ![]()
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